20 October 2014

Pet Peeve: Ancestry Search Sliders

I posted this issue on Ancestry.com's Facebook page the day the sliders were introduced and it was acknowledged by one of Ancestry's genealogists. Of course, like all reported issues, she said that it would be passed on to the appropriate department. Unfortunately my psychic ability was failing me and I didn't think of getting a screen cap. Since I have been banned from the page all my comments and posts there are unavailable. Disappointing. Here's the problem...


[Above] On the left is the view from a search results page. If you were to hover over the surname slider on Ancestry.com you would find it's set to "exact, sounds like and similar." Open up the full "Edit Search" box and you'll see the view on the right. It shows the surname search set to "default settings" which should be the broadest search possible.

[Below] Move the slider to "Broad" and click the "Update" button. How does that appear in the search box? "Restrict to exact, Soundex, phonetic, similar." Ummm...


Okay. Let's try editing the surname search in the edit box rather than with the sliders.


[Above] Well that's an improvement. (Is the sarcasm coming through?) I couldn't find one setting that appeared the same way in both boxes. Ugh!

The programmers added the sliders when the "old" search was retired over 7 months ago and they have known about the problem since then. Apparently they have no intention of fixing it. Instead they are working on adding features we don't need. Like this one:


The filmstrip icon is shown above on a census record but is available on other collections as well. Click it and this appears:


If you hover over an image on the filmstrip a thumbnail about twice the size of the filmstrip image pops up. Even in the larger pop-up most, maybe even all, records are completely illegible. So how is this helpful? We can already skip to whatever page we want by changing the page number and using the 'enter' key. So Ancestry's programmers are replacing the out-of-date, slowing-down-the-page, old search code with newer, we-don't-need-this, slowing-down-the-page, useless feature code. Meanwhile features we've been asking for, e.g. ability to organize photos and DNA comparison tools, are nowhere to be found. Well done, Ancestry.


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1 comment:

  1. Oh, Amen! I haven't given them any more money. I'm done.

    ReplyDelete