A couple of suggested New Year's resolutions for Ancestry's programmers:
Other times things are taken away with no notice whatsoever. If you're like me you probably hadn't noticed that links for locations are gone. We can no longer click on the location of an event and be taken to a map. It doesn't take much effort to use Google Maps instead but that's not the point. Lack of communication is the point. Apparently communication within the company is not a priority either. In this thread it took Ancestry employees over two weeks to figure out the feature had been discontinued.
Photo tagging disappeared when "global commenting" was added. Apparently it's never coming back. Has Ancestry said anything about this other than a random comment on their message boards?
Meanwhile, the programmers continue to add new features without ever fixing issues with existing ones.
✿ Photo labels - Portrait / Family Photo, Site / Building / Place, Headstone, Document / Certificate, Other - have been around since at least 2009 but they have yet to serve a purpose. You cannot sort or search within a tree's photo gallery by label. You cannot include/exclude a photo label in a global photo search. I'm so glad I went through my entire gallery and assigned the appropriate label to each item. It's been so helpful. </sarcasm>
✿ Photo captions and comments cannot be formatted. If you're typing and hit return it looks as if you've started a new paragraph, until you save the caption/comment and view it. The return is not recognized. Same goes for the transcription section for "Document / Certificate" images.
✿ Formatting doesn't always work on stories either. Write a story in a word processing program, copy and paste to Ancestry and it looks fine. Save and suddenly all bold, italics, font changes, and paragraph indications are gone. Luckily you don't have to re-type everything but you do need to re-do all the formatting despite the fact that it looks fine on the editing page.
AFTER THE JUMP: Search, Hints & FTM, Records, Messages & Invites, Gift Memberships, and more.
1) Communicate with Ancestry.com users.Sometimes new features are just sprung on users with no explanation. No opt out and all Ancestry employees can say is, "That feature is being tested and until it is widely available, all I can do is acknowledge it is intentional - not an error." Helpful, really helpful.
2) Finish what you start.
Other times things are taken away with no notice whatsoever. If you're like me you probably hadn't noticed that links for locations are gone. We can no longer click on the location of an event and be taken to a map. It doesn't take much effort to use Google Maps instead but that's not the point. Lack of communication is the point. Apparently communication within the company is not a priority either. In this thread it took Ancestry employees over two weeks to figure out the feature had been discontinued.
Photo tagging disappeared when "global commenting" was added. Apparently it's never coming back. Has Ancestry said anything about this other than a random comment on their message boards?
Meanwhile, the programmers continue to add new features without ever fixing issues with existing ones.
MEDIA
✿ Photo labels - Portrait / Family Photo, Site / Building / Place, Headstone, Document / Certificate, Other - have been around since at least 2009 but they have yet to serve a purpose. You cannot sort or search within a tree's photo gallery by label. You cannot include/exclude a photo label in a global photo search. I'm so glad I went through my entire gallery and assigned the appropriate label to each item. It's been so helpful. </sarcasm>
✿ Photo captions and comments cannot be formatted. If you're typing and hit return it looks as if you've started a new paragraph, until you save the caption/comment and view it. The return is not recognized. Same goes for the transcription section for "Document / Certificate" images.
✿ Formatting doesn't always work on stories either. Write a story in a word processing program, copy and paste to Ancestry and it looks fine. Save and suddenly all bold, italics, font changes, and paragraph indications are gone. Luckily you don't have to re-type everything but you do need to re-do all the formatting despite the fact that it looks fine on the editing page.
AFTER THE JUMP: Search, Hints & FTM, Records, Messages & Invites, Gift Memberships, and more.